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Privacy Policy

The protection of your personal data is very important to us.

We would like to inform you of our privacy policy. Of course we respect the standards and regulations of the Federal Data Protection Act (FDPA/BDSG), the German Teleservices Act (TMG) and other data protection laws and regulations.

When you visit our website we will store your computer’s current IP address, date and time, the type of browser used, your computer’s operating system and the pages you have visited. Your personal data is collected and stored exclusively in a anonymized or pseudonymized form and lead back to you as a natural person.

The use of our website usually does not require specification of your personal data. All specification of your personal data (e.g. your name, postal address or e-mail address) is optional and voluntary. We will not share your personal data with third parties without your explicit consent.

Collection and Use of Personal Information

Upon initiation, completion, processing and reversed transaction of the contract of purchase we will collect, store and process data within the limits of statutory regulations.

The personal data you enter when ordering from us or sending us an e-mail (e.g. your name and contact info) will only be used for correspondence with you and only for the purpose for which you have provided your personal data. We use the data provided by you to process and complete your orders. In order to successfully complete your order, we share your information with the respective shipping company selected at the time of the order, to the extent required to deliver purchased goods. In order to complete the payment process, we share necessary payment data with the credit institution and, if necessary, the payment service provider authorized by us to complete the payment process selected by you when ordering.

If you subscribed to our newsletters via Double-OptIn, we will also use your e-mail address to send you our newsletters and emails containing interesting news and information about our shop as well as special offers and promotions. If you wish to be removed from our mailing list you can simply click on the „unsubscribe“ link in our newsletter. You will then no longer receive any newsletters from us. In case you don’t want to receive any further catalogs, flyers or information letters you can unsubscribe by sending us an e-mail to

At any time you can revoke your consent regarding the use of your personal data for the future.

We do not disclose your personal data to third parties unless we are bound by law and unless you have given your consent. In case we have to make use of the services of third parties in order to implement or process certain procedures we will abide by the statutory regulations of the Federal Data Protection Act.

After the processing of the contract has been completed your personal data will be blocked. Upon expiry of tax and commercial accounting regulations your personal data will be deleted unless you have explicitly given your consent to use your data beyond these processes.

Should you no longer agree to the storage of your personal data or they are no longer correct, we will delete, correct or block your personal data, per your request, corresponding to statutory regulations. Upon request you can inquire about all data we have stored about you free of charge. In case you have questions regarding the collection, processing or use of your personal data, and for information, correction, blockage or deletion of your personal data please send your inquiries to

MUSIC STORE professional GmbH
Data Storage / Datenspeicherung
Istanbulstr. 22-26
D-51103 Köln (Colonia)
Phone: +49 (0)221 88840

Use of Cookies

Similarly to many other commercial sites, we use so-called "Cookies" to expand the functionality of our website and to make the use more comfortable for you. Using these Cookies allows data to be stored on your computer when you visit our website. However, Cookies can not read information from your computer or interact with other Cookies on your hard drive. If you do not wish your browser to accept cookies, you have the option to prevent cookies being stored on your computer by changing the relevant settings of your browser. For more information, please refer to the user instructions of your internet browser. Please note that preventing their use may restrict the functionality and limit your experience of our website, it is even possible that this prevents our website from functioning entirely, specifically the purchasing functions.

Data Collection via Use of Google Analytics

Our website uses Google Analytics, a web analysis service from Google Inc.. Google Analytics uses „cookies“. A cookie is a small piece of data sent from a website and stored in a user's web browser while a user is browsing a website. This allows for an analysis of your use of the website. Google Analytics gathers information about your operating system, your browser, IP address, the referrer URL (previously visited website) and the time and date of your visit to our website. This information is sent to a Google server located in the USA and stored. Google uses this information to evaluate your use of our website, in order to generate reports of the website activity for the website operator and in order to provide further services related to the use of the website and internet. Should it be required by law or should third parties use these data in behalf of Google, Google will disclose this information to third parties. The use is anonymized and pseudonymized. Further information can be obtain directly at Google ( Google uses the DoubleClick DART Cookie. Users can disable DART-Cookies by visiting Googles advertising privacy website. No personal data will be stored except fort he IP address. This information is used to automatically recognize you on your next visit to our website and to make navigating through our website easier for you. Cookies allow us to customize a website to your interests or to store your password so you don’t have to enter it every time you visit our website. You can certainly visit our website without cookies as well.

You have the option to prevent cookies from being stored on your computer by changing your browser’s settings. Refer to the help section of your internet browser for further information on how to delete and disable cookies. The range of functions of our website might be limited when cookies are disabled.

External Links

In case our website refers or links you to third party websites we do not assume liability and responsibility for the accuracy and completeness of content and data security of these websites. Since we have no control of statutory data protection regulations via third parties we ask you to verify the provided privacy policy separately.

Finally, we’d like to point out that the data transfer within the internet (e.g. vie e-mail communication) can provide security gaps. A gapless protection of data when third party access is involved is not possible.

Data Collection with Econda

In order to better meet our customer’s demands and to optimize this website, anonymised data is collected and stored using solutions and technologies offered by Econda GmbH (, as well as the generation of user profiles using pseudonyms. For this purpose, cookies can be used which enable the recognition of your internet browser. However, user profiles are not combined with the pseudonym data without the explicit consent of the visitor. In particular, IP addresses are made unrecognizable immediately after receipt, which makes it impossible to assign user profiles to IP addresses. Visitors to this website may object to this data collection and storage at any time.

More information:

Data Collection with Adnexus

Adnexus, a web analytics service provided by AdNexusMedia LLC, collects and stores data from which user profiles are created using pseudonyms. These user profiles are used to analyze the visitor’s behavior and are evaluated in order to make improvements to our service. Cookies can be used to this end. These are small text files which are stored locally on the computer of the site visitor, they enable the ability to recognize user upon repeated visits. The anonymous user profiles are not combined with personal data about the user of the pseudonym without the express consent of the data subject. Data collection and storage for the purpose of web analysis can be restricted at any time with immediate effect and for all future use. Please visit [] to opt out.

More information:

Use of Facebook Plugin

This website uses the so-called social plugin from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ( "Facebook"). The plugin is marked with a Facebook logo or with "Facebook Social Plugin". An overview of the Facebook plugin and its appearance can be found here:

When you visit a page of our website that contains such a plug-in, your browser connects directly to the Facebook servers. The content of the plugin is transmitted from Facebook directly to your browser and integrated into the page. Through this integration, Facebook recieves the information that your browser has accessed the corresponding webpage of our website, even if you do not have a Facebook profile or have not logged into your account. This information (including your IP address) is sent directly from your browser to a Facebook server and stored there.

If you are logged into Facebook, Facebook can directly associate our website to your Facebook profile. If you interact with the plugin, for example, press the "Like" button or leave a comment, this information is also sent directly to a Facebook server and stored there. The information is also published to your Facebook profile and displayed to your Facebook friends.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights and settings for the protection of your privacy, please refer to the Privacy Policy of Facebook:

If you do not wish Facebook to map the data collected through our website directly to your Facebook profile, you must log out of your Facebook account before you visit our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, for example with the "Facebook Blocker":