Worldwide Shipping

Worldwide Shipping

For shipping information to any other country please contact:

export@musicstore.de

Packaging

Professional Packaging

Professionally boxed...!

...to ensure your order arrives safely so unwrapping is as much fun as it should be.

 

Shipping to the United Kingdom

General Information

All prices shown incl. 17,5% VAT.

Shipping will be handled by our carriers UPS or the forwarding agency Rhenus/IHG.

As an option you can call us at +49 (221) 925791-3305 if your order need to be shipped via express-delivery (please ask for details regarding price and delivery time).

Delivery time 3-5 working days (UPS)
5-10 working days (forwarding agency)
(all subject to availability of the ordered products)
Delivery costs

Orders over 200,- € (£ 159,-) value will be shipped free of charge.
For orders below 200,- € (£ 159,-) value we will charge 10,- € standard delivery costs.

In certain situations (unusually large or heavy items, such as acoustic foam, stagetables, pianos, etc.), we'll work with you to determine the most effective and economical shipping method. Call us at +49 221 925791-3305 for assistance.

Cash-On-Delivery

14,- € COD charge (in addition to delivery costs)
UPS will collect the amount in GBP according to the current exchange rate.

Please note that the limit for payment by Cash-on-Delivery is 3.000 €.

Cash-On-Delivery is not possible if your order needs to be shipped via forwarding agency.

 

Shipping to Ireland

General Information

All prices shown incl. 21,5% VAT.

Shipping will be handled by our carriers UPS or the forwarding agency Rhenus/IHG.

As an option you can call us at +49 221 925791-3305 if your order needs to be shipped via express-delivery (please ask for details regarding price and delivery time).

Delivery time 3-5 working days (UPS)
5-10 working days (forwarding agency)
(all subject to availability of the ordered products)
Delivery costs

Orders over 200,- € value will be shipped free of charge.
For orders below 200,- € value we will charge 15,- € standard delivery costs.

In certain situations (unusually large or heavy items, such as acoustic foam, stagetables, pianos, etc.), we'll work
with you to determine the most effective and economical shipping method. Call us at +49 221 925791-3305 for assistance.

Cash-On-Delivery

14,- € COD charge (in addition to delivery costs)

Please note that the limit for payment by Cash-on-Delivery is 3.000 €.

Cash-On-Delivery is not possible if your order needs to be shipped via forwarding agency.

 

Αποστολη για Ελλαδα

Γενικες πληροφοριες

Ολες οι παραγγελιες περιεχουν 23 % Φ.Π.Α.

Η αποστολη στην Ελλαδα πραγματοποιηται με τη UPS-courier η με την μεταφορικη Ωμεγα.
Σε γενικες γραμες , διαλεγουμε εμεις την εταιρια με την οποια θα αποσταλθη η παραγγελια σας.
Σε αποστολες εξπρες σα παρακλουμε να ερθετε σε επαφη με τον υπευθηνο πολισεων για τον
Ελλαδικο χορο στο +49 221 925791-702.

Διαρκεια αποστολης 5 με 7 μερες με UPS-courier
7 με 10 μερες με τη Μεταφορικη Ωμεγα
Εξοδα αποστολης

Παραγγελιες ανω τον 300 € τα εξοδα αποστολης ειναι δωρεαν.

Σε παραγγελιες κατο τον 299 € τα εξοδα αποστολης ειναι 25 €.
Τα εξοδα αποστολης για UPS express ειναι αναλογα μετο βαρος του φορτιου.
Για περισοτερες πληροφοριες να ερθετε σε επαφη με τον υπευθηνο πολισεων για τον
Ελλαδικο χορο στο +49 221 925791-702.
Προσεξτε σε προιοντα που περνουν αρκετο ογκο, π.χ. απομονοτικα, επιπλα για ρεψορδινγ,
χρεονουμε εξτρα μεταφορικα

Αποστολες με αντικαταβολη

Σε αποστολες με αντικαταβολι απιβαρινεστε απο την UPS-courier με 14 €, το ποσο αθτο ειναι η προμυθια

που περνει η υπς για την Παροχη της υπηρεσειας αυτις
Σας παρακαλω προσεξτε, το ανοτατο ποσο που μπορει να παραδωση η υπς με αντικαταβολη ειναι 3.000 €

Η αντικαταβολι με την Ωμεγα μεταφοκη δεν ειναι εφικτη.

 

Consegna Italia

Informazioni generali

Tutti i prezzi sono comprensivi di IVA al 20%.

MUSIC STORE consegna in Italia tramite i nostri partner UPS e Rhenus Logistics (quest'ultimo per ordini di peso elevato o di misure eccezionali).

Generalmente è il MUSIC STORE a decidere la modalità di consegna a seconda dell'ordine. Tuttavia è possibile scegliere l'opzione di consegna nella sezione dei commenti del nostro online shop.

In caso di spedizioni urgenti tramite UPS-Express vi consigliamo di contattarci telefonicamente al numero
+49 221 925791-116.

Tempi di consegna 3-5 giorni lavorativi tramite UPS
1-2 giorni lavorativi tramite UPS-Express
7-10 giorni lavorativi tramite Rhenus Logistics
(a condizione che i prodotti ordinati siano disponibili)
Costi di spedizione

Le spese di spedizione per l'Italia sono di 20,00 Euro, indipendentemente dalla quantità e dal peso.

Tale flat rate decade per alcuni articoli dal peso elevato o dalle misure eccezionali (ad es. piattaforme da palco
o materiale fonoassorbente) e nel caso di caso di spedizioni urgenti tramite UPS-Express.

In questi casi verranno calcolati costi aggiuntivi, vi preghiamo pertanto di leggere attentamente le descrizioni di tali prodotti sul nostro sito internet e contattarci telefonicamente al numero +49 221 925791-116 prima di effettuare l'ordine, e riceverete al più presto un preventivo delle spese di spedizione.

Cash-On-Delivery

Per questo tipo di spedizioni, che verranno pagate in contanti direttamente alla consegna, applichiamo costi aggiuntivi di 14,00 Euro.

L'importo massimo consentito per pagamenti in contrassegno 3.000 Euro.

ATTENZIONE: questa modalità di pagamento non è disponibile per consegne tramite Rhenus Logistics.

 

Envio Portugal

Informações gerais

Todos os preços incl. 21% IVA português.

Nós enviamos as encomendas para Portugal atravez das companhias UPS e DHL/CTT ou em algums
casos por expedição Rhenus Logistics/Tecno Carga.

Para Portugal Continental a entrega será realizada pela UPS nas Ilhas da Madeira e Açores seram os CTTs a fazer a entrega.

Em caso urgentes pedimos que contacte directamente o departamento de exportação atravez
do n° de telefone +49 221 925791-707.

Tempo de envio

5 - 6 dias uteis Portugal Continental (UPS)
7 - 10 dias uteis Ilhas da Madeira e Açores (DHL/CTT)
5 - 10 dias uteis se a mercadoria tiver que ser enviada por expedição
(sempre no caso que a mercadoria se encontrar disponivel)

A entrega será feita no seu domicilio ou será notificado pela transportadora onde poderá levantar a encomenda.

Portes de envio

Temos uma taxa unificada para os portes de envio que é de 20,00€ independente de peso ou quantia.

Certos Artigos não estão cobertos pela taxa unificada como p. exmpl: placas de esponja, truss, podestres de palco ou artigos com maior dimensão.

Em casos urgentes tambem oferecemos um envio expresso que o valor de portes é dependente do peso da encomenda, por essa razão pedimos que nos contacte directamente atravez do n° de
telefone +49 221 925791-707.

Envio a cobrança

Se escolher a forma COD (cash on delivery/cobrança) são lhe cobrado mais 14,00€ para poder pagar no acto da entrega.

Valor maximo que pode ser cobrado no acto da entrega é de 3.000,00€.

Certos artigos não poderam ser enviados a cobrança por razões de peso, e seram enviados por expedição em palete. Queremos informar que o envio a cobrança COD não está disponivel para as ilhas dos Açores e Madeira.

 

Shipping to Sweden

General Information

All prices shown incl. 25% VAT.

Shipping will be handled by our carriers UPS or the forwarding agency Rhenus/IHG.

As an option you can call us at +49 221 925791-3305 if your order needs to be shipped via express-delivery (please ask for details regarding price and delivery time).

Delivery time

3-5 working days (UPS)
8-12 working days (forwarding agency)
(all subject to availability of the ordered products)

Delivery costs

15,- € for standard delivery.

In certain situations (unusually large or heavy items, such as acoustic foam, stagetables, pianos, etc.), we'll work with you to determine the most effective and economical shipping method. Call us at +49 221 925791-3305 for assistance.

Cash-On-Delivery

14,- € COD charge (in addition to delivery costs).

Please note that the limit for payment by Cash-on-Delivery is 3.000 €.

Cash-On-Delivery is not possible if your order needs to be shipped via forwarding agency.

 

Shipping to Norway

General Information

All prices shown excl. VAT.

Please pay attention that for sendings to Norway, additional custom fees and import taxes will apply, please contact your local tax authorities for further information.

Shipping will be handled by our carriers UPS or the forwarding agency Rhenus/IHG.

As an option you can call us at +49 221 925791-3305 if your order needs to be shipped via express-delivery (please ask for details regarding price and delivery time).

Delivery time

4-6 working days (UPS)
8-12 working days (forwarding agency)
(all subject to availability of the ordered products)

Delivery costs

20,- € for standard delivery.

In certain situations (unusually large or heavy items, such as acoustic foam, stagetables, pianos, etc.), we'll work with you to determine the most effective and economical shipping method. Call us at +49 221 925791-3305 for assistance.

Cash-On-Delivery

Please note that payment via Cash-on-Delivery is not available in Norway.

 

Shipping to Finland

General Information

All prices shown incl. 23% VAT.

Shipping will be handled by our carriers UPS or the forwarding agency Rhenus/IHG.

As an option you can call us at +49 221 925791-3305 if your order needs to be shipped via express-delivery (please ask for details regarding price and delivery time).

Delivery time

4-6 working days (UPS)
8-12 working days (forwarding agency)
(all subject to availability of the ordered products)

Delivery costs

20,- € for standard delivery.

In certain situations (unusually large or heavy items, such as acoustic foam, stagetables, pianos, etc.), we'll work with you to determine the most effective and economical shipping method. Call us at +49 221 925791-3305 for assistance.

Cash-On-Delivery

14,- € COD charge (in addition to delivery costs).

Please note that the limit for payment by Cash-on-Delivery is 3.000 €.

Cash-On-Delivery is not possible if your order needs to be shipped via forwarding agency.

 

Shipping to Denmark

General Information

All prices shown incl. 25% VAT.

Shipping will be handled by our carriers UPS or the forwarding agency Rhenus/IHG.

As an option you can call us at +49 221 925791-3305 if your order needs to be shipped via express-delivery (please ask for details regarding price and delivery time).

Delivery time

3-5 working days (UPS)
8-12 working days (forwarding agency)
(all subject to availability of the ordered products)

Delivery costs

8,- € for standard delivery.

In certain situations (unusually large or heavy items, such as acoustic foam, stagetables, pianos, etc.), we'll work with you to determine the most effective and economical shipping method. Call us at +49 221 925791-3305 for assistance.

Cash-On-Delivery

14,- € COD charge (in addition to delivery costs).

Please note that the limit for payment by Cash-on-Delivery is 3.000 €.

Cash-On-Delivery is not possible if your order needs to be shipped via forwarding agency.

 

Shipping to Poland

General Information

All prices shown incl. 22% VAT.

Shipping will be handled by our carrier DPD or the forwarding agency Rhenus/IHG.

As an option you can call us at +49 221 925791-3305 if your order needs to be shipped via express-delivery (please ask for details regarding price and delivery time).

Delivery time 3-5 working days (DPD)
8-12 working days (forwarding agency)
(all subject to availability of the ordered products)
Delivery costs

On request.

In certain situations (unusually large or heavy items, such as acoustic foam, stagetables, pianos, etc.), we'll work with you to determine the most effective and economical shipping method. Call us at +49 221 925791-3305 for assistance.

Cash-On-Delivery

14,- € COD charge (in addition to delivery costs).

Please note that the limit for payment by Cash-on-Delivery is 3.000 €.

Cash-On-Delivery is not possible if your order needs to be shipped via forwarding agency.

 

What is a return?

Returns are products, that have already been sent out to customers, but the customers have returned the products within the 30-days-money-back-guarantee period. The products are in full working condition, however the original packing might be missing.

Furthermore, there can be traces of use, fingerprints and other small cosmetic faults that won't affect the functionality of the product, but they will affect the price. Returns are always a bargain! Depending on the condition of the product, the discount can be anywhere from 5% to 30% off the retail price! All that with full 3 year Music Store warranty and 30-days-money-back-guarantee!

Retourartikel sind immer nur begrenzt verfügbar und sehr begehrt. Deswegen akzeptieren wir bei Retourbestellungen auch nur die Bezahlung per Kreditkarte oder Nachnahme! Bitte beachten Sie dies bei der Auswahl Ihrer Zahlungsweise.

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