Worldwide Shipping
Returns
Packaging
Professionally boxed...!
...to ensure your order arrives safely so unwrapping is as much fun as it should be.
Shipping to the United Kingdom
| General Information |
All prices shown incl. 17,5% VAT. Shipping will be handled by our carriers UPS or the forwarding agency Rhenus/IHG. As an option you can call us at +49 (221) 925791-3305 if your order need to be shipped via express-delivery (please ask for details regarding price and delivery time). |
| Delivery time | 3-5 working days (UPS) 5-10 working days (forwarding agency) (all subject to availability of the ordered products) |
| Delivery costs |
Orders over 200,- € (£ 159,-) value will be shipped free of charge. In certain situations (unusually large or heavy items, such as acoustic foam, stagetables, pianos, etc.), we'll work with you to determine the most effective and economical shipping method. Call us at +49 221 925791-3305 for assistance. |
| Cash-On-Delivery |
14,- € COD charge (in addition to delivery costs) Please note that the limit for payment by Cash-on-Delivery is 3.000 €. Cash-On-Delivery is not possible if your order needs to be shipped via forwarding agency. |
Shipping to Ireland
| General Information |
All prices shown incl. 21,5% VAT. Shipping will be handled by our carriers UPS or the forwarding agency Rhenus/IHG. As an option you can call us at +49 221 925791-3305 if your order needs to be shipped via express-delivery (please ask for details regarding price and delivery time). |
| Delivery time | 3-5 working days (UPS) 5-10 working days (forwarding agency) (all subject to availability of the ordered products) |
| Delivery costs |
Orders over 200,- € value will be shipped free of charge. In certain situations (unusually large or heavy items, such as acoustic foam, stagetables, pianos, etc.), we'll work |
| Cash-On-Delivery |
14,- € COD charge (in addition to delivery costs) Please note that the limit for payment by Cash-on-Delivery is 3.000 €. Cash-On-Delivery is not possible if your order needs to be shipped via forwarding agency. |
Αποστολη για Ελλαδα
| Γενικες πληροφοριες |
Ολες οι παραγγελιες περιεχουν 23 % Φ.Π.Α. Η αποστολη στην Ελλαδα πραγματοποιηται με τη UPS-courier η με την μεταφορικη Ωμεγα. |
| Διαρκεια αποστολης | 5 με 7 μερες με UPS-courier 7 με 10 μερες με τη Μεταφορικη Ωμεγα |
| Εξοδα αποστολης |
Παραγγελιες ανω τον 300 € τα εξοδα αποστολης ειναι δωρεαν. Σε παραγγελιες κατο τον 299 € τα εξοδα αποστολης ειναι 25 €. |
| Αποστολες με αντικαταβολη |
Σε αποστολες με αντικαταβολι απιβαρινεστε απο την UPS-courier με 14 €, το ποσο αθτο ειναι η προμυθια που περνει η υπς για την Παροχη της υπηρεσειας αυτις Η αντικαταβολι με την Ωμεγα μεταφοκη δεν ειναι εφικτη. |
Consegna Italia
| Informazioni generali |
Tutti i prezzi sono comprensivi di IVA al 20%. MUSIC STORE consegna in Italia tramite i nostri partner UPS e Rhenus Logistics (quest'ultimo per ordini di peso elevato o di misure eccezionali). Generalmente è il MUSIC STORE a decidere la modalità di consegna a seconda dell'ordine. Tuttavia è possibile scegliere l'opzione di consegna nella sezione dei commenti del nostro online shop. In caso di spedizioni urgenti tramite UPS-Express vi consigliamo di contattarci telefonicamente al numero |
| Tempi di consegna | 3-5 giorni lavorativi tramite UPS 1-2 giorni lavorativi tramite UPS-Express 7-10 giorni lavorativi tramite Rhenus Logistics (a condizione che i prodotti ordinati siano disponibili) |
| Costi di spedizione |
Le spese di spedizione per l'Italia sono di 20,00 Euro, indipendentemente dalla quantità e dal peso. Tale flat rate decade per alcuni articoli dal peso elevato o dalle misure eccezionali (ad es. piattaforme da palco In questi casi verranno calcolati costi aggiuntivi, vi preghiamo pertanto di leggere attentamente le descrizioni di tali prodotti sul nostro sito internet e contattarci telefonicamente al numero +49 221 925791-116 prima di effettuare l'ordine, e riceverete al più presto un preventivo delle spese di spedizione. |
| Cash-On-Delivery |
Per questo tipo di spedizioni, che verranno pagate in contanti direttamente alla consegna, applichiamo costi aggiuntivi di 14,00 Euro. L'importo massimo consentito per pagamenti in contrassegno 3.000 Euro. ATTENZIONE: questa modalità di pagamento non è disponibile per consegne tramite Rhenus Logistics. |
Envio Portugal
| Informações gerais |
Todos os preços incl. 21% IVA português. Nós enviamos as encomendas para Portugal atravez das companhias UPS e DHL/CTT ou em algums Para Portugal Continental a entrega será realizada pela UPS nas Ilhas da Madeira e Açores seram os CTTs a fazer a entrega. Em caso urgentes pedimos que contacte directamente o departamento de exportação atravez |
| Tempo de envio |
5 - 6 dias uteis Portugal Continental (UPS) A entrega será feita no seu domicilio ou será notificado pela transportadora onde poderá levantar a encomenda. |
| Portes de envio |
Temos uma taxa unificada para os portes de envio que é de 20,00€ independente de peso ou quantia. Certos Artigos não estão cobertos pela taxa unificada como p. exmpl: placas de esponja, truss, podestres de palco ou artigos com maior dimensão. Em casos urgentes tambem oferecemos um envio expresso que o valor de portes é dependente do peso da encomenda, por essa razão pedimos que nos contacte directamente atravez do n° de |
| Envio a cobrança |
Se escolher a forma COD (cash on delivery/cobrança) são lhe cobrado mais 14,00€ para poder pagar no acto da entrega. Valor maximo que pode ser cobrado no acto da entrega é de 3.000,00€. Certos artigos não poderam ser enviados a cobrança por razões de peso, e seram enviados por expedição em palete. Queremos informar que o envio a cobrança COD não está disponivel para as ilhas dos Açores e Madeira. |
Shipping to Sweden
| General Information |
All prices shown incl. 25% VAT. Shipping will be handled by our carriers UPS or the forwarding agency Rhenus/IHG. As an option you can call us at +49 221 925791-3305 if your order needs to be shipped via express-delivery (please ask for details regarding price and delivery time). |
| Delivery time |
3-5 working days (UPS) |
| Delivery costs |
15,- € for standard delivery. In certain situations (unusually large or heavy items, such as acoustic foam, stagetables, pianos, etc.), we'll work with you to determine the most effective and economical shipping method. Call us at +49 221 925791-3305 for assistance. |
| Cash-On-Delivery |
14,- € COD charge (in addition to delivery costs). Please note that the limit for payment by Cash-on-Delivery is 3.000 €. Cash-On-Delivery is not possible if your order needs to be shipped via forwarding agency. |
Shipping to Norway
| General Information |
All prices shown excl. VAT. Please pay attention that for sendings to Norway, additional custom fees and import taxes will apply, please contact your local tax authorities for further information. Shipping will be handled by our carriers UPS or the forwarding agency Rhenus/IHG. As an option you can call us at +49 221 925791-3305 if your order needs to be shipped via express-delivery (please ask for details regarding price and delivery time). |
| Delivery time |
4-6 working days (UPS) |
| Delivery costs |
20,- € for standard delivery. In certain situations (unusually large or heavy items, such as acoustic foam, stagetables, pianos, etc.), we'll work with you to determine the most effective and economical shipping method. Call us at +49 221 925791-3305 for assistance. |
| Cash-On-Delivery |
Please note that payment via Cash-on-Delivery is not available in Norway. |
Shipping to Finland
| General Information |
All prices shown incl. 23% VAT. Shipping will be handled by our carriers UPS or the forwarding agency Rhenus/IHG. As an option you can call us at +49 221 925791-3305 if your order needs to be shipped via express-delivery (please ask for details regarding price and delivery time). |
| Delivery time |
4-6 working days (UPS) |
| Delivery costs |
20,- € for standard delivery. In certain situations (unusually large or heavy items, such as acoustic foam, stagetables, pianos, etc.), we'll work with you to determine the most effective and economical shipping method. Call us at +49 221 925791-3305 for assistance. |
| Cash-On-Delivery |
14,- € COD charge (in addition to delivery costs). Please note that the limit for payment by Cash-on-Delivery is 3.000 €. Cash-On-Delivery is not possible if your order needs to be shipped via forwarding agency. |
Shipping to Denmark
| General Information |
All prices shown incl. 25% VAT. Shipping will be handled by our carriers UPS or the forwarding agency Rhenus/IHG. As an option you can call us at +49 221 925791-3305 if your order needs to be shipped via express-delivery (please ask for details regarding price and delivery time). |
| Delivery time |
3-5 working days (UPS) |
| Delivery costs |
8,- € for standard delivery. In certain situations (unusually large or heavy items, such as acoustic foam, stagetables, pianos, etc.), we'll work with you to determine the most effective and economical shipping method. Call us at +49 221 925791-3305 for assistance. |
| Cash-On-Delivery |
14,- € COD charge (in addition to delivery costs). Please note that the limit for payment by Cash-on-Delivery is 3.000 €. Cash-On-Delivery is not possible if your order needs to be shipped via forwarding agency. |
Shipping to Poland
| General Information |
All prices shown incl. 22% VAT. Shipping will be handled by our carrier DPD or the forwarding agency Rhenus/IHG. As an option you can call us at +49 221 925791-3305 if your order needs to be shipped via express-delivery (please ask for details regarding price and delivery time). |
| Delivery time | 3-5 working days (DPD) 8-12 working days (forwarding agency) (all subject to availability of the ordered products) |
| Delivery costs |
On request. In certain situations (unusually large or heavy items, such as acoustic foam, stagetables, pianos, etc.), we'll work with you to determine the most effective and economical shipping method. Call us at +49 221 925791-3305 for assistance. |
| Cash-On-Delivery |
14,- € COD charge (in addition to delivery costs). Please note that the limit for payment by Cash-on-Delivery is 3.000 €. Cash-On-Delivery is not possible if your order needs to be shipped via forwarding agency. |
What is a return?
Returns are products, that have already been sent out to customers, but the customers have returned the products within the 30-days-money-back-guarantee period. The products are in full working condition, however the original packing might be missing.
Furthermore, there can be traces of use, fingerprints and other small cosmetic faults that won't affect the functionality of the product, but they will affect the price. Returns are always a bargain! Depending on the condition of the product, the discount can be anywhere from 5% to 30% off the retail price! All that with full 3 year Music Store warranty and 30-days-money-back-guarantee!
Retourartikel sind immer nur begrenzt verfügbar und sehr begehrt. Deswegen akzeptieren wir bei Retourbestellungen auch nur die Bezahlung per Kreditkarte oder Nachnahme! Bitte beachten Sie dies bei der Auswahl Ihrer Zahlungsweise.




