Versandkostenfrei
in Deutschland ab 25€ Bestellwert
0%-Finanzierung
ab 250 EURO
Money Back
30 Tage Rückgaberecht
Sie haben folgenden Artikel in Ihren Warenkorb gelegt
Versandkostenfrei
in Deutschland ab 25€ Bestellwert
0%-Finanzierung
ab 250 EURO
Money Back
30 Tage Rückgaberecht
Following Government guidelines whilst East London is in Tier 4 we’re able to offer collection from our Romford Store.
Simply contact our sales team during opening hours to arrange a collection. Our phone number is 01708 771 950 or email us at sales@dv247.com
Any order placed online will automatically ship direct to your chosen shipping address.
Unfortunately we cannot add orders to accounts once placed/processed on our systems.
Confirmations and notifications are sent via email.
Due to our technical merge with Music Store, some existing dv247 customers have experienced some issues logging into their old accounts. As such they are prompted at checkout to either re-register for a new account or check out as a guest.
We have two locations. Our central warehouse is based in Germany and our UK store is based in Romford. Online orders are processed and fulfilled by the central warehouse. Romford stock is available only via store by contacting the UK sales team on 01708771900 / sales@dv247.com
Please email orders@dv247.com with your order reference we will then arrange a cancellation for you Please note that we are unable to cancel orders already in process with the warehouse or in transit with couriers. If goods are received and you still wish to cancel the order, please email for a return to be raised
Unfortunately security rules set by the finance company mean that we have to ship goods complete to the address on the application Collection is not possible and goods will be despatched from the central warehouse based in Germany If there is an issue with your order the team will be in contact to advise
Once you have placed an order, you will receive auto-email notifications to advise. Please check spam filters as email notifications do sometimes fall into there Order confirmations may advise the items are out of stock. Please note the information provided is an estimated time of arrival from suppliers into our warehouse and is subject to change If an order is in stock without any issues, the team will process and despatch. Shipping confirmation and tracking will be sent to you via email to advise
Over the Christmas period we will be extending out 30 day money back guarantee. Orders invoiced from December 1st have until January 10th 2021 to return the goods for a refund.
Orders are shipped from the central warehouse in Germany. Please note the delivery date information advised on shipping confirmations is an estimated time of arrival not guaranteed Couriers tracking pages can be changed into English if needed, usually by a drop down box located at top of the page Once the goods reach the delivery country and deport, the tracking will activate and update again to advise in regards to delivery
Bulk orders have to be shipped with freight services for safety. Once an order is placed, if it is required to be despatched with freight services and a delivery charge is therefore applicable to the order, the team will be in contact to advise Shipping times to UK are Est 7- 10 working days and once received by the UK deport, the couriers should contact you direct to arrange delivery
Please email orders@dv247.com so we can send the correct power supply for you
Please send an official purchase order to allfax901@dv247.com for processing. If you need company/bank details to set our company up as a supplier please email orders@dv247.com so we can supply for you Remittances should be sent to accounts@dv247.com
Please email sales@dv247.com
Please email orders@dv247.com